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NDIS Support Coordinator
Part time / Fixed term - Surrey Hills

ONCALL Group Australia is a leading provider in Disability and Community Support Services. Our vision is to be nationally recognised as the leading integrated community service provider, empowering people to live their best lives. 

 

We are seeking a motivated and compassionate Support Coordinator to join our team on a part time (0.5 FTE), 3 months fixed term contract basis. In this role, you will help us coordinate client NDIS plans, negotiate appropriate support, and access a range of mainstream services and community support.

 

Why Join Us?

  • Be part of a team committed to quality and innovation
  • Work in a supportive environment that values excellence and collaboration
  • Enjoy monthly celebrations to acknowledge the work ONCALL does

About the Role - Key duties will include:

  • Manage a caseload of participants, ranging in complexity, to provide Support Coordination based on a person-centred approach
  • Obtain, record and manage service agreements and consent for each participant
  • Develop a Support Plan, Crisis & Barrier Plan and, or Complexity and Risk Plan if identified in the Complexity and Risk Assessment
  • Ensure that all participants client files and other documentation is up to date, complete and in line NDIS Practice Standards
  • Coordinate participants’ supports including informal, mainstream, community and funded
  • Build and develop high quality professional relationships with both external and internal stakeholders including participants, families, NDIS and ONCALL staff and teams

About you -  As the successful candidate, you will bring:

  • A sector relevant qualification, e.g. Bachelor of Social Work/ Psychology, Allied Health, Health Sciences or Community Services
  • A track record of supporting participants to access the right supports, to develop and achieve sustainable goals in line with their NDIS plan
  • The expertise to build the capacity of clients and their networks to coordinate their own supports
  • Your excellent assessment and planning skills that enhance outcomes for people with NDIS funded support
  • Strong administration and communication skills

Ready to Make a Difference?  Please APPLY NOW as this opportunity won’t last! We will be reviewing resumes as they are received. We are so proud of the work we do - and you will be too.

 

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

  Part Time

    Surrey Hills VIC

    View Map

   Posted 18 Dec 25

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