ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.

ONCALL is currently seeking a Billings Officer - NDIS Specialist to join our national finance team, based at our head office in Surrey Hills. In this full time role you will be responsible for ensuring the timely, accurate, and compliant billing of services under the NDIS framework.

What we can offer you:

• Monthly celebrations to acknowledge the work ONCALL does
• Birthday leave
• The chance to work with a team that makes a real difference!

Your key duties will include:

• Prepare, process, and submit NDIS claims via the NDIS portal, PRODA, or third-party platforms.
• Generate invoices for non-NDIS clients and manage the accounts receivable collections of same.
• Review service delivery data to ensure billing accuracy against participant plans, service agreements, and schedules.
• Reconcile NDIS payments and follow up on claim rejections, underpayments, or discrepancies.
• Maintain accurate records of all billing transactions.
• Liaise with internal staff (e.g., support workers, program coordinators) to clarify billing-related queries and ensure service delivery aligns with billed claims.
• Monitor participant funding balances and notify relevant teams of low or exhausted funding.
• Maintain knowledge of NDIS pricing arrangements, service codes, and funding rules.

You will bring:

• Experience in a similar finance, billing, or accounts receivable role.
• Demonstrated experience working within the NDIS sector or with a community services provider.
• Strong understanding of NDIS pricing, billing rules, and claiming procedures.
• High-level data accuracy and attention to detail.
• Proficiency in finance and client management systems.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills, with ability to meet deadlines.

Sound Interesting? APPLY NOW as this opportunity won’t last! We will be reviewing resumes as they are received.

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.