ONCALL Group Australia is a leading provider in Disability and Community Support Services. Our vision is to be nationally recognised as the leading integrated community service provider, empowering people to live their best lives. 

We're looking for an exceptional Supported Accommodation Manager to join the ONCALL team in Queensland. In this role you will lead, manage and support a network of Supported Accommodation services ensuring participants receive high-quality, person-centered support.

Why Join ONCALL?

• Real impact: Transform lives through innovative accommodation solutions.
• Passionate people: Be surrounded by a team driven by purpose and heart.
• Career growth: Join a dynamic organization with huge opportunities for leadership and development.

Your Impact will include:

• Lead delivery of client-centered, safe and competent services aligned with NDIS goals and individual plans.
• Ensure participant care plans, behavior support plans, allied health management plans and risk assessments are regularly reviewed and implemented.
• Actively engage with families, guardians, and external stakeholders.
• Maintain high standards of participant records and documentation.
• Lead, coach, and mentor Team Leaders and Disability Support Workers across designated accommodations, including regular supervision and performance reviews.
• Ensure efficient rostering and adequate staffing levels to meet participant needs, including after-hours support when required.
• Oversee financial performance and maintain service quality.

You will bring:

• Relevant qualification in Disability, Community Services, or related fields.
• Demonstrated experience in a leadership/management role within the disability or supported accommodation sector.
• Experience managing services for people with complex disabilities and behaviors.
• Proven ability to lead, develop, and supervise multidisciplinary teams in a supported accommodation setting.
• Strong knowledge of NDIS frameworks and safeguarding requirements.
• Excellent communication and interpersonal skills with the ability to engage diverse stakeholders.
• Strong IT literacy, including use of client management systems and reporting tools.
• Current NDIS Worker Screening Check, DHS Working with Children Check, First Aid/CPR, Manual Handling Certificate, and Driver’s License.

Are you ready to lead with heart, purpose, and bold ambition? Apply now and be part of something extraordinary!

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.